Terms of service

Learn more about our terms of service


A booking is binding upon the tour participant and BikeMedia ApS as soon as the participant has paid for the booking. Our tour guide services are invoiced without VAT in accordance with a special scheme for tour guide services in Denmark.


Cancellations requested 7 days or more before departure are refunded in full. Cancellations requested less than 7 days before departure are not refunded. All cancellation requests must be submitted in writing to info@bikemedia.dk no more than 7 days after departure date of tour.

Tour Content

The tour descriptions are for illustrative purposes only. Every tour is personal and unique depending on the tour guide and the traffic and weather conditions on the day. BikeMedia ApS does not in any way guarantee that specific sights will be visited.

Practical Information

Participants are responsible for familiarizing themselves with the practical matters in relation to our tours published at www.aalborg-Tours.dk/faq.


Participation in our tours take place entirely at the participants' own risk. Participants are liable to any damage to persons and material caused by themselves.

Personal Data

The tour participants consent to the processing of their personal data by BikeMedia ApS for administrative purposes.


Any complaints regarding the services provided by BikeMedia ApS must be communicated in writing to info@bikemedia.dk no more than 7 days after departure date of tour.


In the event of a dispute, if the tour participants and BikeMedia ApS fail to reach agreement during negotiation, any dispute shall be settled according to Danish law.